P-16 Training Competency Policy
File Reference : P-16 Training Competency Policy
Date File Updated 28-09-26
File Format MS Word
No. of files 1
Category Policies
Tags: ISO 9001, 7.2, training, competence, induction, training policy

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A training and competency policy template covering training and development, induction, training resources, managing competence and sharing knowledge.

Effective Policy Templates

This policy template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:

  • Policy number and title
  • Information-classification
  • Version
  • Page number / total pages
alphaZ documents - beautifully designed, tried and tested policy templates. No junk, jargon or unnecessary content. Simple and usable policy templates developed over 25 years through practical use in the real world.
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How to Download

This file is included in the alphaZ subscription. This policy is also included in the ISO 9001 Toolkit and the ISO 14001, ISO 45001, ISO 27001 and ISO 22301 toolkits, including the integrated toolkits that combine them, so the toolkit route gives you this file plus everything else you need in one download.

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File Formats

Training and Competency Policy Template

A training and competency policy template making sure workers are appropriately trained and competent, with the skills and knowledge to complete work safely, efficiently and to the required standard. It applies to everyone doing work under the organisation's control, including temporary and agency workers and labour-only sub-contractors.

The policy has Approved By and Date Approved fields and carries a Public information classification, so it can be shared with workers, clients and other interested parties.

What the Training and Competency Policy Covers

  • Training and development - training offered on an equitable basis with adequate time allowed, and workers encouraged to own their professional development
  • Time off for training - requests for time off for study or training, such as for apprentices, considered fairly and promptly
  • Induction - covering policies, the worker's role and how it contributes to the management system, and expected conduct and ethical behaviour
  • Training resources - in-house training by competent workers or approved third-party providers, on or off site
  • Records and effectiveness - training logged and records kept, trainee feedback, and effectiveness evaluated
  • Management of competence - competence for each job identified, including qualifications, licences and registrations, and recorded on a training matrix with renewal dates
  • Review - training and competence reviewed on an ongoing basis and at an annual review with each worker, and the competence of agency workers and sub-contractors checked
  • Sharing knowledge - knowledge handed over or recorded when someone changes role or leaves

Using the Policy

Add your company name and logo, check each commitment matches what your organisation does and edit any that do not, then approve and date the policy and share it with workers and anyone else who needs to see it.

Who Needs a Training and Competency Policy?

Organisations working to ISO 9001, ISO 14001, ISO 45001 or ISO 27001, which all ask for the competence of people doing work under the organisation's control to be determined and evidenced.

Included in the ISO 9001 Toolkit

This policy is part of the ISO 9001 Toolkit and is also included in the ISO 14001, ISO 45001, ISO 27001 and ISO 22301 toolkits and every alphaZ ISO toolkit that combines them.

Works with the Training Procedure and Records

The PP-1-03 Training Competency Policy Procedure sets out the training arrangements, the F-Q4 Staff Induction Record records inductions, the F-HR5 Employee Appraisal Form supports the annual review with each worker, and the TT-1-03 Training and Competence toolbox talk briefs workers.

Document Control

The footer carries the policy number and title, information classification, version and page numbers, and the approval fields record who approved the policy and when, so it can be controlled with the rest of your management system documents and listed on a document register such as the F-IMS20 Document Register.

Related Policies

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