alphaZ documents Help
web site help page
This page provides a short overview of how to find, download and use the documents available on this web site.
The alphaZ documents package is a user-friendly, intuitive, jargon-free and simple to use yet fully ISO compliant documentation package designed to assist companies with the development of a documented management system that reflects their existing business practices, facilitates the improvement of business practices and also meet the requirements of ISO standards. The documents can also be used by any organisation just looking to update or improve current documents without any consideration of ISO compliance.
Every document and toolkit on this site is included in the alphaZ subscription: twelve months of access to the whole library, with updates as they are released, the ISO and legal update service, sample data versions of the key registers, document preparation, unlimited email support and a 30 minute consultation meeting. Everything you download is yours to keep.
Finding documents
All the files available can be browsed in the All Documents section, where the documents can be viewed by category using the menu on the left. Every category page has a filter box: type a filename, part of a filename or a document code such as F-HS5, and every document in that category with a matching name is listed.
Files have also been compiled and organised into Toolkits, with every file needed for a standard in one download. The same files are listed individually, and guidance on using each file can be found on its own document page. Files within the toolkit have been organised into the IMS folder structure which can simply be transferred over to your own file system ready for use.
To find files by name, code or description use the document search page, which is also the search icon at the top of every page.
Downloading documents
Subscribers download every document and toolkit from the alphaZ library. The link to the library is emailed to you when your subscription starts, and the subscriber access page explains what to do if you cannot find it.
A selection of files can be downloaded without a subscription from the Free Files page.
Ordering
To order a subscription, document preparation or remote support, use the Order by email button on its page, or email enquiries@isomanaged.com. We send an invoice, payable by card or bank transfer, and your access or support is set up once payment is received. The bank details are on the Offline Payment page.
If you have been given a discount code, quote it when you order.
Please contact us if you have any issues with the site or the documents.
FAQs
Frequently asked questions. And answers.
Yes, of course. All the files supplied are unlocked and fully editable. Document preparation is included with the alphaZ subscription - we'll supply you all the documents you need with your company name and logo already added!
Your invoice is emailed to you when you order. If you need another copy, email support@isomanaged.com.
If you follow and complete all the requirements detailed on one of the implementation checklists then you should be fully ISO compliant.
During the Certification audit you'll be assessed based on 3 criteria;
1. That meeting ISO requirements
2. That following own procedures
3. That meeting all regulatory and contractual requirements.
The toolkit will ensure that meeting criteria 1 and will provide lots of guidance on how to ensure meeting 2 & 3.
Yes you can! With an alphaZ subscription you can use the documents with your own private clients as part of your consultancy service, as long as you don't specifically resell the documents. We also have an approved consultants register, why not get in touch to discuss this as we may be able to provide you with details of companies in your area looking for consultancy assistance. When it comes to getting documents prepared for your clients we can supply you with all the documents ready-prepared with your client's name and logo using our document preparation service. See ISO templates and support for consultants.
Yes. The alphaZ subscription includes every toolkit and every individual file on this site.
This question makes no sense and you are confused if you are asking it. Only certification bodies are accredited and in the UK it is UKAS who accredits certification bodies and this is not relevant to document templates. Using the alphaZ document template can enable your organisation to to pass a certification audit and achieve accredited ISO certification though.
Not being complicated is good, it means it is easier to implement, easier to maintain, easier for everyone within your organisation to understand and follow and therefore you will be less likely to have any findings raised during audits. Passing audits without hassle is good ergo alphaZ is good for passing audits.
It is cheaper because it is simpler. It is simpler because it is a fully integrated system which is not based on the ISO standard clause structure. It is also much easier to implement, easier to use and fully ISO compliant! Why pay more for expensive documentation packages that make no sense and bury you with administration.
Yes of course. All the files are supplied unlocked and fully editable.
From the alphaZ library. The link is emailed to you when your subscription starts - see subscriber access if you cannot find it.
Anything you have downloaded is yours to keep and use. Renew to carry on receiving the updates and to keep access to the library.