Seven hours is more than people expect it to be, because you are not paying for somebody to learn your business from scratch and then write from a blank page. The documents already exist and they have already been through audits. What the day buys is the part that has to be done for you specifically, and the judgement about what is right for your business.

Further Reading

• Setting Up a Management System
• Integrated Management Systems
• Gap Analysis
• The ISO Certification Process

After the Setup

Remote Support - Ongoing is the same help on a fixed monthly rate once the system is running, and an alphaZ subscription keeps the whole document library and the update service available to you.

Remote Support - Project
A Day of Consultant Time, Spent on Whatever You Need Doing

Remote support to help you set up and update the management systems for your organisation. The price shown is for one day, seven hours of consultant time, which can go on answering calls and emails or be booked in for training sessions and meetings.

A day can be completed in one sitting or used by the hour across six weeks. Additional time and further days can be added as required, or an overall project plan and timeframe for delivery agreed. Two months of alphaZ subscription is included with every support day purchased.

What a Day Can Be Spent On

Every listing in this category describes a job a support day can be pointed at. It is the same purchase in each case, and this is where it is bought.

• Setting up an integrated management system for ISO compliance
• Writing your manual and completing the registers behind it
• Preparing company forms and policies
• Preparing risk assessments and COSHH assessments
• Preparing an up to date legal register
• Environmental aspects and impacts, life cycle review and carbon management
• Information security risk and the treatment plan
• Personal data register and privacy notices
• AI policy and AI risk register
• Business risk assessments written around your organisation
• Completing Constructionline, SSIP and Common Assessment Standard applications
• Setting up systems to log and manage key information like renewal dates
• Setting up or moving management systems into cloud locations
• Managing and completing internal audits, and internal audit training
• Gap analysis against ISO standards
• Help and guidance on using our documents
• Converting full clause management systems into a more usable structure
• Adding additional ISO standards to an integrated management system

How the Day Works

You are allocated a named consultant, or a team where the work needs it, with direct access by email, telephone or our online support system. Our remote support team are all experienced ISO consultants and auditors, and we make full use of information and communication technology to communicate and share files, so that this service is as effective as onsite consultancy.

The more context and information you give us, the better what we prepare will be. We work through as much as the time allows, in the order that matters most to you.

Why a Day Goes This Far

We use our own AI tooling for the mechanical part of document preparation and a consultant checks the output before it reaches you. It is the reason a day of support now produces far more finished documentation than it used to, at the same price it always was.

Anyone can rent the same AI. What they cannot rent is what we point it at. Behind this service is a document library built over 25 years, covering every standard we work to, every document of it through real audits and corrected where an assessor pushed back. A general purpose AI, pointed at the same job, has nothing to apply, so it writes something that reads well and describes a company that does not exist.

Included With Every Support Day

Two months of alphaZ subscription, which gives you the whole document library, every ISO toolkit, the ISO and legal update service and the full UK legal register while it runs.

The Small Print

• One day is seven hours of consultant time. A half day is three and a half hours.
• Each full day purchased carries a support period of up to six weeks from the agreed start date, with the start date confirmed in writing. A half day carries up to three weeks.
• All consultant time counts against the time purchased, including meetings, calls, preparation, review of documents and responding to email, and is recorded in minimum 15 minute units. A statement of time used is available on request.
• Unused time is not carried forward and is not refunded. The support period ends when the purchased time has been used or at the end of the period, whichever comes first.
• Work that falls outside the agreed scope or exceeds the time purchased is quoted separately, and additional time is arranged before that work is undertaken.

If you are not sure what support you need, contact us and we will talk it through.