A worked example with the risks and controls already written, including harassment from customers, clients and the public. It gives you a head start and a ready list of risks for your risk register.
This example risk assessment has been prepared using the
F-Q36 General Risk Assessment form template - a purpose-built template designed to focus entirely on what matters: identifying business risks, assessing their likelihood and impact, and recording the controls that manage them, without any unnecessary fields getting in the way.
The file is supplied in fully editable MS Word format and can be easily customised and saved to Google Docs format if required. The document uses pre-defined style formatting throughout with styles to match the risk-ratings which are input using select boxes pre-populated with all possible risk ratings. All text is in Calibri font for improved readability.
The following document labelling is included in the footer:
- Form number and title
- Information-classification
- Version
- Page number / total pages
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Harassment Business Risk Assessment
This fully completed harassment business risk assessment example has been prepared by experienced ISO management system consultants. It covers the risks of harassment in the workplace, including the duty to take all reasonable steps to prevent sexual harassment, harassment by third parties, bullying, and the resulting tribunal, regulatory and reputational exposure. It can be used as a starting point when developing your own business risk assessment documentation.
What Does This Harassment Business Risk Assessment Cover?
This risk assessment identifies the key harassment risks an organisation faces, including:
- Sexual harassment by colleagues
- Third-party harassment
- Harassment related to protected characteristics
- Bullying and hostile conduct
- Online and remote harassment
- Reporting and victimisation
- Investigation and response
- Prevention, culture and training
- Litigation and tribunal exposure
A residual risk rating is then assigned to each risk, demonstrating how effective controls - such as a clear anti-harassment policy, all reasonable steps to prevent sexual harassment, conduct standards for customers and suppliers, safe reporting routes, prompt investigation and training - reduce the overall risk to a tolerable level.
Third-Party Harassment
Harassment by customers, clients, suppliers and members of the public is assessed as a risk in its own right, covering any protected characteristic and a single incident with no earlier warning. The controls look at each role, location and situation, set conduct standards for third parties through terms of business and contracts, let staff step away without penalty and act on every report, with reference to the P-121 Sexual Harassment Policy and P-73 Anti Bullying and Harassment Policy.
A Professional Easy-to-Use Risk Assessment Template
This document uses colour-coded header styles matched to risk ratings, making it quick to read and easy to communicate during team briefings and staff training. A built-in risk rating matrix supports consistent evaluation of likelihood and consequence, and clear risk symbols help communicate each risk at a glance. An inherent and a residual rating are recorded for every risk, so the effect of your controls is easy to demonstrate.
Risk, Control and Prohibition Symbols
Each row in the assessment is tagged with a small symbol so the type of risk, the control that manages it and any prohibition are clear at a glance. The same icon set runs across every alphaZ business risk assessment, which keeps a finished document quick to read and easy to compare. You can read more about them in our blog post on the alphaZ business risk icons.
Who Is This Harassment Business Risk Assessment Template Suitable For?
This template is suitable for organisations of any size that need to assess and document their harassment risks. It is useful when meeting the duty to take all reasonable steps to prevent sexual harassment, including harassment by third parties, when strengthening a respectful culture, and when supporting the risks and opportunities requirements (clause 6.1) of ISO management system standards. Directors, HR leads and managers can all use it as a practical, ready-made starting point.