These forms give every change a proper review before it goes ahead, whether it is a change to how you operate or a change to the management system itself.
This form template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:
- Form number and title
- Information-classification
- Version
- Page number / total pages
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Change Review Form Template
The Change Review Form records a proposed change, who raised it, why it is needed and what it could affect, with the actions agreed, the results of the review and approval. The download holds a form for operational changes and a form for changes to the management system itself.
Together they support ISO 9001 clause 6.3 on planning of changes and clause 8.5.6 on control of changes, and management of change under ISO 45001 clause 8.1.3 where a change affects hazards and risks.
Two Documents in One Download
Use the form that matches the type of change being reviewed.
- F-Q23A - Change Review Form for operational changes: details of the suggested change, the reason and potential consequences, the processes, products, services and customers affected, any impact on hazards, risks or risk assessments, the actions and additional control measures needed, and the results of the review.
- F-Q23B - Management System Change Review for changes to the management system itself: the purpose and potential consequences, the impact on the integrity of the system, resources and information needed, responsibilities and authorities, how the change will be communicated, and how its effectiveness and results will be monitored and reviewed.
Built for Planned and Controlled Change
Both forms make sure a change is thought through and approved before it is put in place.
- Records the reason for a change and its potential consequences before work starts.
- Identifies the processes, products, services and customers a change could affect (F-Q23A).
- Links an operational change to hazards, risks and any risk assessments that need reviewing, with the control measures agreed (F-Q23A).
- Covers system integrity, resources, responsibilities and communication when the management system itself changes (F-Q23B).
- Closes each review with a named approval and date.
What's Included in this Change Review Form
The sections below are taken from both forms, with the form noted where a section appears in only one.
- Raised By and Date - who raised the change and when (both forms).
- Details of the Change - the suggested change (F-Q23A) or the proposed change to the management system (F-Q23B).
- Reason or Purpose and Potential Consequences - why the change is being made and what could result (both forms).
- Processes, Products, Services and Customers Affected - the parts of the business the change reaches (F-Q23A).
- Risks - any impact on hazards, risks or risk assessments required (F-Q23A).
- Action to be Taken / Additional Control Measures - what will be done to manage the change (F-Q23A).
- Integrity of the Management System - the impact of the change on the system as a whole (F-Q23B).
- Resources and Information Needed - what the change requires (F-Q23B).
- Responsibilities and Authorities - who will carry out the change (F-Q23B).
- Communication - how the change will be communicated (F-Q23B).
- Effectiveness and Review - how effectiveness will be monitored and evaluated, and how the results of the change will be reviewed (F-Q23B).
- Results of the Review - the outcome of reviewing the change (F-Q23A).
- Approved By and Date - sign-off for the change (both forms).
Who Needs a Change Review Form?
Any organisation that changes its processes, products, services or management system and wants a record that each change was planned and approved. Managers and management representatives complete it when a change is proposed, and it suits ISO 9001, ISO 14001, ISO 45001 and integrated management systems.
Included in the ISO 9001 Toolkit
This form is part of the ISO 9001 Toolkit and is also included in the ISO 14001, ISO 45001, ISO 27001 and ISO 22301 toolkits.
Pairs with the Improvement Request
Changes that come from improvement ideas start on the F-Q16 Improvement Request, so the two forms cover suggested and controlled change together.