F-Q60 Internal External Factors Review
| File Reference : | F-Q60 Internal External Factors Review |
This form allows you to consider the internal and external (PESTLE) factors which may be relevant to your business operations.
This form template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:
- Form number and title
- Information-classification
- Version
- Page number / total pages
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Further guidance on organisational context:
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Internal and External Factors Review Template
A combined context review that brings together the internal issues, a PESTLE of the external issues, a SWOT analysis and a review of interested parties in one document - for the area or standard being reviewed, with space to record the analysis and potential impact throughout.
ISO 9001 clauses 4.1 and 4.2 ask organisations to determine the internal and external issues and the needs of interested parties relevant to their purpose. This review covers all of that in a single form, so the context requirement is met in one pass.
Built for ISO 9001 Context (Clauses 4.1 and 4.2)
The review works through the full context picture:
- Internal issues and factors - values and culture, knowledge and training, performance, people, roles and responsibilities and risk planning
- External issues and factors - a PESTLE of political, economic, social, technological, legal and environmental factors
- A SWOT of strengths, weaknesses, opportunities and threats
- A review of interested parties or stakeholders and what each requires
What's Included in this Internal and External Factors Review
The form is set out as a single combined review:
- Review header - reviewed by, date reviewed and the area or standard being reviewed
- Internal issues - values and culture, knowledge and training, performance, people, roles and risk planning, with analysis and impact
- External issues (PESTLE) - political, economic, social, technological, legal and environmental factors
- SWOT and interested parties (V2) - a SWOT grid and a review of interested parties and their requirements
Who Needs a Internal and External Factors Review?
Any organisation that wants its whole context review in one document rather than several. It is a required input to a management system to ISO 9001, ISO 14001, ISO 45001 or ISO 27001, and suits businesses that prefer a single combined form.
Pairs with the SWOT Analysis
If you would rather run the tools separately, the standalone F-Q58 SWOT Analysis and PESTLE forms cover the same ground in individual sheets.