P-54 Customer Care Policy

The Customer Care Policy sets standards and provides guidance for employees regarding how they should conduct themselves when dealing with customers.The purpose of the policy is to establish core..

P-55 Counterfeit and Fraudulent Items Policy

The Counterfeit and Fraudulent Items Policy states the company’s commitment not to purchase counterfeit, fraudulent or suspicious items and to not use suppliers suspected of dealing in such items..

The Complaints Policy sets out standards and provides guidance to employees about how to deal with complaints from customers or other groups. It provides an overview of the process to follow when deal..

P-57 Fire Safety Policy

The Fire Safety Policy outlines the arrangements the company has in place to respond to the outbreak of a fire and the arrangements it has to reduce this risk. The policy commits the company..

P-58 Grievance Policy

The Grievance Policy sets communicates the company's procedures for handling grievance processes. The policy provides an overview of the processes for dealing with employee concerns.The Policy covers:..

P-59 Young Workers Policy

The Young Workers Policy describes the framework for ensuring the Health and Safety of Young Workers.It describes what the company needs to do to ensure the safety of anyone under 18 in the workplace...

P-60 Recruitment Selection Policy

The Recruitment Selection Policy sets out the minimum requirements that a recruitment process must meet to attract and select the best possible applicant to vacancies whilst treating all applican..

P-61 Living Wage Policy

The Living Wage Policy describes the company's actions and attitude towards paying the living wage. It states the company's commitment to being a Living Wage employer and its intention to s..

P-62 Driving Own Vehicles Policy

The Driving Own Vehicles Policy details the guidelines for ensuring drivers who may use their own vehicles for business purposes do so safely and legally.The Policy covers: - Driver Checks -..

P-63 Company Vehicles Driving Policy

The Company Vehicles Driving Policy states the company's commitment to training its drivers and maintaining its vehicles correctly. The policy also covers the systems that are in place to control..

P-64 Quiet Deliveries Policy

The Quiet Deliveries Policy details the company’s commitment to reducing noise pollution when delivering goods and services. The policy has been written to comply fully with the Department for Tr..

P-65 Energy Policy

The Energy Policy details the company's approach towards the management of energy consumption and its commitment to improvement of energy performance. The policy also references an Energy Management S..

P-66 Company ID Cards Policy

The Company ID Cards Policy covers the use of company ID cards and the need for staff to display them when on company premises or when on company business elsewhere.The policy covers: - Disp..

P-67 Health and Safety Consultation Policy

The Health and Safety Consultation Policy details the company's commitment to engage with employees and other stakeholders about health and safety issues affecting the business.Policy covers the ..

P-68 Fraud and Malpractice Policy

The Fraud and Malpractice Policy describes the company's approach to fraud and malpractice. It contains a commitment to preventing and deterring fraud or malpractice and states that the com..

P-69 Waste Management Policy

The Waste Management Policy outlines the company's commitment to manage its waste efficiently and in compliance with the law, with the aim of reducing its environmental impact. The policy details..

P-70 Working on Clients Premises Policy

The Working on Clients Premises Policy covers the procedures in place for employees working on a clients site so as to ensure the safety of workers whilst delivering services and products on the ..

P-71 PPE Policy

The PPE Policy provides a statement of intent for the supply, enforcement and training on the use of any PPE issued.The policy covers: - Risk Assessing to determine if PPE requiredSelection of PP..

P-72 Risk Management Policy

The Risk Management Policy states that the hazards and risks associated with operations are mitigated by the company through a process of risk identification, assessment, management, mitigation and, w..

P-73 Anti Bullying and Harassment Policy

The Anti Bullying and Harassment Policy states that the company will adopt a zero tolerance approach to bullying and harassment in the workplace and to take all appropriate actions to detect and ..

P-74 Manual Handling Policy

The Manual Handling Policy details the company’s policy on manual handling activities.The policy covers: - Overview of the dangers associated with manual handlingPrevention of manual handlin..

P-75 Lifting Operations Policy

The Lifting Operations Policy outlines the the systems the company has in place to ensure compliance with regulations on lifting operations and lifting equipment.The policy covers: - Plannin..

P-76 Working at Height Policy

The Working at Height Policy details the company's working from height policy which applies to all work activities that include an element of working at height. The policy provides an overview of..

P-77 Hand Arm Vibration Policy

The Hand Arm Vibration Policy details the company’s commitment to protecting its employees and those engaged in providing services to the company from personal injury resulting from excessive exp..

P-78 Noise at Work Policy

This policy sets out the company’s commitment to prevent or reduce risks to health and safety from exposure to noise at work and to comply with all applicable legislation relating to noise in the work..

P-79 Hazardous Substances Policy

The Hazardous Substances Policy communicates the arrangements the company has in place to prevent or reduce risks to health and safety from exposure to hazardous substances in the workplace. The ..

P-80 Occupational Health Policy

This document outlines the Occupational Health and Wellbeing Policy for the company. The principal aim of this policy is the prevention of ill-health in the workplace.The information classification la..

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> Policy Templates

These company policy templates are short 'policy-statement' type policies and are intended to be used by organisations who are required to have policies in place for ISO compliance or for other pre-qualification and approval schemes.

These policies are prepared as standalone documents to facilitate sharing and communication and each professionally prepared policy template is uniquely numbered / named and information classified.

Each policy includes a section at the end where 'Approved By', 'Date Approved' and 'Review Date' can be completed.

More prescriptive and procedural type policies are available as Policy-Procedures in the Procedures category.