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TT-1-04 Problems, Complaints and Customer Care

TT-1-04 Problems, Complaints and Customer Care

Training talk on Problems, Complaints and Customer Care and including the General Guidance document GG-1-04_Problems Complaints Customer CareTalk Description;• Problems and Complaints Procedure, ..

TT-1-11 Management Review and Objectives

TT-1-11 Management Review and Objectives

Training talk (prepared using F-Q7-Training_Talk_Attendance) on Business Continuity and referencing the General Guidance document GG-1-11 Management Review and Objectives.Talk Description;• Overv..

TT-1-20 Management System and ISO Compliance

TT-1-20 Management System and ISO Compliance

Training talk on Management System and ISO Compliance and including the IMS1 IMS Manual, the GG-1-09 Integrated Management System (IMS) general guidance document as well as the GG-1-12 ISO Standa..

TT-1-21 Emergency Lighting

TT-1-21 Emergency Lighting

Training talk on Emeregency Lighting and including the GG-1-20 General Guidance on emergency lighting. Talk Description;•  What is emergency lighting?•  Emergency lighting requirem..

TT-6-01 Environmental Management

TT-6-01 Environmental Management

Training talk on Environmental Management and including GG-6-01 Environmental - General & ENV1-1_Environmental Staff Handbook.Talk Description;• Environmental Management System - responsibili..

F-Q3 Management Review

F-Q3 Management Review

A management review is required by many ISO standards and where top management must assess whether the management system is suitable, adequate and effective, amongst other inputs. This form gives you ..

PP-6-01 Environmental Management Policy Procedure

PP-6-01 Environmental Management Policy Procedure

We use this procedure as the management-level frame for our environmental management system. It tells staff and auditors how the EMS hangs together, then points to the operational procedures that deal..

GG-1-11 Management Review and Objectives

GG-1-11 Management Review and Objectives

General guidance on completion of management review and setting objectives.Topics covered;Management ReviewCompany ObjectivesObjectives for quality, environmental, health & safety and information ..

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