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Simple to use but comprehensive and intuitive issues register. This register can be used to log all issues including all aspects of investigation and action taken or completed in conjunction with/with..
Form for logging and investigating problems, incidents and complaints. All these issues may also be logged on excel register ER1 Issues Actions Register which is sufficient on its own. However, this f..
Policy-procedure on detailing how problems and complaints are categorised and managed and overview of customer care.Procedure includes the following sections;- Problems and Complaints Procedure ..
General guidance on problems, complaints and customer care.Topics covered;Problems and Complaints ProcedureCompleting the problems formReview of Problems and Complaints (Analysis of problems and Root ..