TT-1-04 Problems, Complaints and Customer Care
| File Reference : | TT-1-04 Problems, Complaints and Customer Care |
Training talk on Problems, Complaints and Customer Care and including the General Guidance document GG-1-04_Problems Complaints Customer Care
Talk Description;
• Problems and Complaints Procedure, logging significant issues, problems form
• Review of Problems and Complaints, root cause analysis, risk register
• Customer Care, interacting with customers, customer feedback
The information classification label on this document is [Business Use]