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F-IMS51 Customer Complaints Register

Register template for recording customer complaints. It include details on date, person recording the complaint, the complaint and action taken.Tracking complaints is important for business maint..

TT-1-04 Problems, Complaints and Customer Care

Training talk on Problems, Complaints and Customer Care and including the General Guidance document GG-1-04_Problems Complaints Customer CareTalk Description;• Problems and Complaints Procedure, ..

F-Q12 Customer Questionnaire

Form to document feedback from customers or service users. Can be used to measure and analyse levels of satisfaction. The information returned in each feedback form can then be input into ER5 Feedback..

F-Q15 Credit Account Request Form

Template form for controlling and managing customer credit accounts. Some organisations wish to use trade references as part of their credit account approval process which is what the trade reference ..

F-Q66 Job Card Service

Service job card template. Can include section for customer feedback. Versions available; V1Basic service job card template V2Includes page for recording customer feedback - Rating 1 to 5 a..

GG-1-04 Problems Complaints Customer Care

General guidance on problems, complaints and customer care.Topics covered;Problems and Complaints ProcedureCompleting the problems formReview of Problems and Complaints (Analysis of problems and Root ..