Remote support and ISO consultancy services

Purchase Remote Consultancy Support

Support can be purchased online in blocks of time for completing a specific project or ongoing support with a monthly time allocation.

Purchase Remote Support  

Remote support includes one-to-one support whenever you need it from our team of experienced and knowledgeable ISO consultants and we will allocate a primary consultant who will be your point of contact for all projects.

How the work happens

We make full use of file sharing and communication tools, so remote support does the same job as a consultant sitting in your office, without the travel. You send us what you already have - your existing documents, your scope, whatever the job needs - and we work through as much as the time allows, in the order that matters most to you. The more context you give us at the start, the better what comes back will be.

Finished documents come back in Word and Excel, in your own branding, and they are yours to edit.

How the time is counted

A day is seven hours of consultant time and a half day is three and a half. All consultant time counts against it, including calls, meetings, preparation, document review and answering email, recorded in fifteen minute units. A full day carries a support period of up to six weeks from the agreed start date, and a half day up to three weeks. A statement of time used is available whenever you ask for one.

The full terms are on the Remote Support - Project page, which is where the time is bought.

Included with every support day

Two months of alphaZ subscription comes with every support day purchased, which gives you the whole document library, every ISO toolkit, the ISO and legal update service and the full UK legal register while it runs.

Ongoing support

Once a system is up and running, Remote Support - Ongoing is the same help on a fixed monthly rate rather than a one-off block. It suits maintaining a system through surveillance audits, where you want somebody available rather than a project with an end date.

What the time can be spent on

Every job a support day can be pointed at - the IMS manual and registers, risk assessments, COSHH assessments, the legal register, internal audits, Constructionline and SSIP applications, and the rest - is listed on the ISO consultancy support page. It is the same purchase in every case.