P-64 Quiet Deliveries Policy
| File Reference : | P-64 Quiet Deliveries Policy |
A quiet deliveries policy template with a practical list of ways to cut noise at the delivery point, written to follow the Department for Transport good practice guidance.
This policy template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:
- Policy number and title
- Information-classification
- Version
- Page number / total pages
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Quiet Deliveries Policy Template
A quiet deliveries policy template setting out the commitment to reducing noise pollution when delivering or receiving goods and services, written to follow the Department for Transport's quiet deliveries good practice guidance.
The policy has Approved By and Date Approved fields and carries a Public information classification, so it can be shared with workers, clients and other interested parties.
What the Quiet Deliveries Policy Covers
- Quiet deliveries - deliveries outside normal hours using technologies, techniques and equipment that reduce noise
- Benefits - reduced congestion at peak times, reduced carbon emissions, more reliable delivery schedules and improved air quality
- Delivery point equipment - quiet racks and cages, well maintained doors, gates and shutters, and servicing equipment in advance
- Noise at the delivery point - external public address systems, bells and radios switched off, and other doors kept closed
- Handling - empty units, salvage and returns prepared behind closed doors, and rubber matting and buffering to avoid metal on metal contact
- Vehicle arrival - a clear, ready delivery point with gates and doors open, and drivers who know the location and any access issues
- Staff and drivers - no shouting or whistling, engines, refrigeration units and radios switched off, doors closed quietly and quieter reversing alarms used
- Community - consulting local residents before introducing a scheme and respecting local delivery time restrictions
Written to Be Shared
Like every alphaZ policy, this is written as a public policy statement that can be shared openly with workers, customers, suppliers and assessors. The internal detail of how it is carried out belongs in your procedures.
Using the Policy
Add your company name and logo, check each commitment matches what your organisation does and edit any that do not, then approve and date the policy and share it with workers and anyone else who needs to see it.
Who Needs a Quiet Deliveries Policy?
Organisations that make or receive deliveries near homes or in busy areas, particularly outside normal hours.
Works with Your Environmental Aspects
Delivery noise can be recorded as an environmental aspect on the F-ENV4 Environmental Aspects Register, and the RA-HS39 Driving and Deliveries and RA-HS41 Loading and Unloading Vehicles risk assessments cover the safety side of deliveries.
Document Control
The footer carries the policy number and title, information classification, version and page numbers, and the approval fields record who approved the policy and when, so it can be controlled with the rest of your management system documents and listed on a document register such as the F-IMS20 Document Register.
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